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How do you know if your devices are working?

Here's how to know if everything is functioning as it correctly:

ONT Box 

  • Your ONT Box, or “Fiber Box,” is a device that connects the fiber lines on the street to the network in your home. 
  • The ONT box is working when you can see three green lights on the front. 

WiFi Router

  • A router connects your devices to the Internet and communicates with your ONT box to send information to your devices. 
  • Unlike most routers, a Plume router is working when there are no lights visible on the device. The router will indicate an issue with a blinking green light.